The Youth Mentoring Network


The mentoring role

Key Communication Skills for Mentoring

  • Active Listening Showing involvement and understanding
  • Encouraging Through empathetic expressions and body language 
  • Observing Paying attention to unspoken messages and hints 
  • Mirroring Summarising what has been expressed in feelings and words 
  • Asking Questions For clarification and more information 
  • Decentring Seeing things from a student's pint of view 
  • Shifting Context Showing how things can be different 
  • Focus On basic principles and fundamental truths

Source: Adapted from Barnes & Stiasny (ed) 1995: Mentoring: Making It Work. Hobbs, The Printers, Hampshire, 1995.

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